About The Company: OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be. This role sits within our Cleaning business division that provides cleaning and hygiene services to a wide range of prestigious clients, within the Retail & Leisure market. About The Role: As Head Housekeeper you will lead the management, control and administration of the Housekeeping department including the bedrooms the bedrooms, public areas and all ancillary service areas. Benefits: Access to Wagestream for flexible payroll HAPI benefits for discounts off high street and lifestyle choices Funded qualifications and apprenticeships relevant to the role up to Masters degree level Strong leadership and industry exposure coupled with training Business expansion opportunities for career progression Key responsibilities: To deliver the entire housekeeping operation to the required standards whilst maintaining the agreed profitability margin. To ensure that the companys Housekeeping practices and standards are adhered to at all times To deliver consistent improvements on the QA score with each audit. To demonstrate exceptional organisation of the departments resources ensuring all daily tasks and all business needs are executed in the most efficient manner To control the ordering of cleaning materials, Guest Supplies and linen Liaise with suppliers and report any deficiency of service/quality To complete / oversee the required administrative functions (E.g. timesheets) as required and assist with the annual budget preparation To maintain staffing levels within agreed budget targets, controlling wage costs, overtime, holiday schedules and work rotas To succeed you will have: Clear and effective communication skills to work with colleagues and stakeholders at all levels Knowledge of the Health and Safety Acts as applicable to the place of work Experience working and managing budgets for resources and staff. Demonstrable management and supervisory skills AMRT1_UKCT