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London, United Kingdom
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Job Reference:
9514d2688309
Job Views:
7
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
PRADA Beauty Activator –. Hours
Harrods London
In a world where stereotypes box people into standardized cases, new generations feel the vital need to open new perspectives.
Prada questions conventions by bringing to life fresh, functional, and avant-garde ideas to the world.
Free-thinking beauty ahead of its time, driven by tech and creativity that offers new possibilities for self-reinvention.
We are delighted to announce Prada Beauty's arrival in the UK and Ireland this summer.
When you love your work and the people you work with, amazing things happen…
Freedom to go beyond, that is the beauty of L’Oréal.
Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!
To provide a meaningful & unexpected Prada Beauty Experience and elevated Prada Beauty Services to customers in Point of Exploration and Online to achieve sales targets and build customer loyalty.
• Act as a true Brand Ambassador (Grooming, Attitude, Tone of Voice), by constantly demonstrating PRADA brand values & engagements.
• Share your passion for beauty, product knowledge, and application techniques with customers.
• Demonstrate expert Skincare, Colour, or Fragrance knowledge with proficiency in application techniques.
• Provide beauty/fragrance advice and consultation to create a meaningful & memorable customer experience, through human connection and leveraging brand storytelling & beauty tech tools.
• Build strong emotional bonds with customers and master customer profiling through active listening and reading between the lines.
• Generate sales to achieve targets by applying brand selling methods and maximizing opportunities through link-selling and cross-selling.
• Capture customer data qualitatively and quantitatively for loyalty purposes in compliance with applicable data regulations.
• Stay updated on offline and online beauty trends and competition.
• Upskill constantly to adapt to the evolving luxe, beauty, and retail business.
Your profile
• You love to share your passion for beauty, connect with people, and accompany your customers on their journey of self-discovery and self-reinvention.
• You are stimulated by sales challenges and creating perfect customer experiences.
• You pride yourself on building genuine relationships with customers by giving personal and trustworthy advice.
• You are enthusiastic about conversing with customers face-to-face or online.
• You are open-minded, flexible, and eager to learn new things.
• You are digitally at ease.
Your KPIs
• Customer satisfaction: NPS/Customer Experience Score
• Sell-out target
• Productivity: IPT/AUS/Conversion rate/Daily transactions
• Data capture of new and updated customers
• Beauty Tech Services: services per day, WOB (Weight of Business), data capture
• Human Connection: Cross-channel empathy, adaptive & engaging selling, active listening
• Data Tools proficiency, Brand & categories knowledge, service orientation, camera-facing interactions
• With Purpose: Group & Brand engagement
Your induction will be face-to-face with the Prada education manager.
From the beginning, you will have face-to-face inductions specializing in the Prada Brand, retail skills, cosmetics, skincare, and fragrance. Following this, a full training journey will support your success, combining face-to-face sessions in your region, digital e-learning, and live sessions.
You will wear a Prada Beauty suit and accessories.
You will receive Prada beauty products.
You will have access to e-learning modules for self-development, with support from industry-leading experts.
The future is yours! We will support your progression from Prada Beauty Activator to Expert Prada Beauty Activator, Prada Brand Activator, or Business Manager.
Benefits and Rewards…
• Competitive salary & commission scheme
• Access to brands’ products in our L’Oréal Staff Shop
• Allocated free products twice per year
• Days holiday (including BHs)
• Additional support for mental health and financial advice
Working for L’Oréal means being part of our sustainability journey… L’Oréal for the Future! Beauty that moves the world.
At L’Oréal, we pride ourselves on creating a diverse, equitable, and inclusive environment. We value contributions from everyone, regardless of race, religion, gender identity, sexual orientation, age, or disability. We celebrate differences because they inspire our beauty and innovation.
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