Job Description
Sales Administrator / Customer Service Executive, permanent position, competitive salary and benefits.
Your new company
It is a local employer who are the number one wholesale supplier within their industry, distributing across the UK and Ireland. Hays have been appointed by this company to recruit a Sales Administrator / Customer Service Executive to join their team. This is an office-based role, and you will work full-time hours, Monday to Friday.
This is an exciting opportunity to combine your skills in administration, customer care, and order management in a role where your contribution will truly make a difference.
Your new role
As a Sales Administrator, you will be at the heart of the business, ensuring customers receive the very best service while supporting sales growth and day-to-day operations. Your key responsibilities will include:
Customer Service & Communication – Answer incoming calls and respond to enquiries with professionalism and care. Keep customers informed about order status, delivery updates, and any potential delays. Resolve issues and complaints promptly, ensuring positive outcomes.
Sales & Growth Support - Process customer orders accurately and efficiently. Deliver quotations and pricing to customers. Spot opportunit...