Food and Beverage Supervisor, Cheltenham
Queens Hotel, one of the first purpose-built hotels in Europe, was built on the site of the original Sherborne Spa and has historically hosted nobility and royalty visiting Cheltenham. Our team offers exceptional customer service in a luxurious setting, allowing guests to enjoy our rich history and explore the Cotswolds.
We are seeking an enthusiastic and experienced Food & Beverage Supervisor to join our friendly team. In this hands-on role, you will lead shifts, supervise the front-of-house team, and support the Food & Beverage Management in the daily operations of our Bar, Lounge, Garden, and Restaurant.
Responsibilities:
1. Leading and motivating the team during service to ensure a high-quality guest experience.
2. Assisting with training, development, and daily briefings for the F&B team.
3. Maintaining standards across all service areas.
4. Supporting management with stock control and health & safety procedures.
5. Creating a warm, welcoming atmosphere for guests and team members.
Requirements:
1. Previous supervisory experience in a food and beverage environment.
2. A passion for food, drink, and hospitality.
3. Strong communication and leadership skills.
4. Ability to remain calm under pressure and lead by example.
5. Flexibility to work various shifts, including evenings and weekends.
Our People and Benefits:
We are committed to becoming the local employer of choice by embodying our values of Care, Discreetness, and Community. As a family-owned group, we value our staff as family and offer excellent learning opportunities and benefits, including:
* Free Hotel Breaks: Two free stays per year at any Sutton Hotel Collection property.
* Leisure Passes: £150 contribution towards leisure memberships or National Trust subscriptions.
* Enhanced Maternity and Paternity Leave: 26 weeks at 90% pay for mothers; four weeks at 90% for fathers.
* Institute of Hospitality Membership: Paid membership to support your professional growth.
* Training and Development: Extensive opportunities for personal development.
* Health Support: Confidential services including CBT therapy and health advice.
* Learning Courses: Financial support for courses of your choice.
* Additional benefits include free meals on duty, onsite parking, uniforms, social events, and a cycle-to-work scheme.
At the Sutton Hotel Collection, we embrace diversity and inclusivity, celebrating human relationships and enabling our people to thrive.
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