1. Credit Controller Administrator - Manchester
2. Well-established business offering hybrid working
About Our Client
Are you a detail-oriented, confident communicator with experience in credit control, financial administration or retail? Ready to take the next step in your career with a supportive and expanding business?We're working with a well-established and growing company who are looking to add a Credit Control Administrator to their finance team.
Job Description
The key responsibilities of a Credit Control Administrator will include:
3. Supporting the Credit Controller by contacting customers via phone and email in line with established procedures for overdue payments.
4. Manage incoming calls relating to enquiries and ledger queries, ensuring a professional and helpful response.
5. Liaise with third-party providers by preparing and submitting claims within required timeframes.
6. Assist in the recovery of arrears.
7. Respond promptly and professionally to all credit control-related enquiries from both internal departments and tenants.
8. Maintain accurate and up-to-date tenant records, reflecting any changes in circumstances such as solicitor involvement, payment arrangements, or updated contact information.
9. Prepare credit control letters and documents, manage filing, and provide general assistance to the accounts department as required.
The Successful Applicant
A successful Credit Control Administrator will be:
10. Previous experience in a Credit Control or Finance administration
11. Competent in dealing with people face to face and over the telephone
12. Ability to manage own time effectively, including organising and prioritising workload.
13. Thrives in a busy environment.
14. Flexible approach and positive attitude.
15. Excellent communication skills.
16. Methodical, systematic, accurate and highly organised.
17. Friendly, helpful and pleasant manner, willing to learn, assist and advise.
18. Enthusiastic and committed approach.
19. Excellent numerical and literacy skills in order to undertake a range of tasks.
What's on Offer
20. A salary range of £25,000 - £27,000 per annum, depending on experience
21. Hybrid working opportunities
22. Generous holiday allowance
23. Genuine opportunities to progress and develop a career in finance within a thriving industry and supportive team
24. Modern office with good transport links
25. Pension and other employee benefits