Senior CRM Manager | Lead High-Impact Customer Journeys | Central London Hybrid Salary: £70,000 - £75,000 + Benefits Location: Central London (Hybrid Working Model) Are you a highly strategic and hands-on CRM expert ready to join a rapidly growing Corporate Services Group? We are seeking a CRM Manager to own the lifecycle communication strategy for a thriving business that is deeply committed to the highest standards of social and environmental performance, accountability, and transparency. This is a fantastic opportunity to bring your leadership and technical expertise to a profitable, innovative, and relentlessly client-focused company. The Role: Elevating Customer Experience We are looking for a proactive, detail-oriented CRM Manager to lead the strategy, execution, and optimisation of high-performing email campaigns across the entire customer lifecycle. In this hands-on, high-impact role, you will be crucial in developing automated, data-driven customer journeys that directly drive engagement, conversion, and retention. You will collaborate closely with the Chief Marketing Officer and cross-functional teams, managing campaigns end-to-end—from segmentation and copywriting to build, QA, testing, and performance reporting. Key Responsibilities You Will Own: Strategy & Execution Leadership: Lead and prioritise the end-to-end workflow for all CRM campaign requests (always-on, triggered, and ad hoc comms), ensur...