Sr. Ops Associate, Seller Inventory Management Services (SIMS)
We are seeking a bright, enthusiastic, and analytical candidate with strong problem-solving skills to excel in supply chain, inventory management, and operational excellence within Amazon India’s marketplace environment. This role involves working closely with sellers to improve their success by building operational partnerships and delivering timely issue resolution. The associate will identify improvement opportunities, develop solutions, and proactively address potential issues.
The ideal candidate should possess self-motivation, multi-tasking abilities, and the capacity to collaborate with sellers, Amazon operations, and planning teams to resolve inbound operation challenges.
Key Responsibilities
1. Ensure seller/vendor operational performance aligns with targets.
2. Manage and analyze key metrics to improve customer experience and support decision-making.
3. Collaborate with vendor operations to reduce cost-to-serve, lead time, and waste across the supply chain.
4. Define, prioritize, and execute programs/projects to meet targets on schedule.
5. Develop business cases, conduct research, and support product development from strategy to execution.
6. Utilize data management tools such as Excel, Access, SQL for data analysis.
7. Monitor project execution to ensure quality and timeliness.
About the Team
The SIMS team supports sellers by navigating Amazon’s systems, enhancing seller and customer experiences, and optimizing inbound management processes. The role involves strategic thinking, process improvement, stakeholder communication, and supporting seller growth to improve overall platform satisfaction. It offers growth opportunities and requires excellent communication, problem-solving, and customer-centric skills.
Qualifications
Basic Qualifications
- 1+ years of sales experience
Preferred Qualifications
- Experience in supply chain, operations, or related fields is a plus.
Amazon promotes an inclusive culture. If you need workplace accommodations during the application or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. Amazon is an equal opportunity employer and values diversity.
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