Claims Handler - Personal Injury Salary - Up to £35,000 (Depending on experience) Location - Hybrid working in West Yorkshire IPS Group are working with a well established UK law firm, with a strong reputation in defendant personal injury work, to find a Claims Handler to join their Defendant Personal Injury team. This is a pre-litigation role focused on defending EL/PL claims, offering hands-on fee-earning experience within a structured, process-driven environment based in their West Yorkshire offices - There is an expectation to be in the office at least 3 days per week. Your main duties in this position will include: Conducting defence of EL/PL claims for Personal Injury Dealing with experts, statutory bodies and clients by e-mail, telephone and in writing. Negotiating on issues of liability and quantum. Pursuing recovery of clients losses, where appropriate, from third parties Maintain accurate financial / reserve / risk management information on all claims Comply with internal, client and procedural protocols. Develop a good relationship with existing and potential clients ensuring that a high standard of client care is exercised at all times. The ideal person for this rolewillhave prior experience handlingEL/PL claims for Personal Injury and liaisedwithexperts, clients, and statutory bodies previously. They are open to other defendant claims experience as training will be provided.