Location: Stechford, Wyndley, Fox Hollies & Erdington Leisure Centres.
Job type: Permanent/Full time
Working Hours: 40 hours per week to cover a mixture of early, late & weekend shifts.
Salary: Up to £37,000 + Excellent benefits
On-going Location to be discussed at interview stage. Must be willing to travel between all 4 sites; a driver’s license is required.
Here at Birmingham Community Leisure Trust, our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer-focused team — and right now, we are looking to recruit a Facility Manager to join our centre.
As Facility Manager, you will lead, manage, and be responsible for health and safety, service delivery, staff engagement, and overall financial performance, including robust cost control and revenue generation of a Leisure Centre within the Birmingham cluster.
Your main responsibilities:
* Conduct regular reviews of plans, monitor progress, and take action to ensure business targets are met, including submitting accurate and timely reports to the appropriate line management.
* Implement rigorous processes for performance measurement, utilizing and/or developing the appropriate suite of KPIs, and use data to drive decision-making and contract improvements.
* Lead customer service excellence and foster a culture of continuous improvement, using data to identify areas for enhancement.
* Provide leadership and management to the site, ensuring all employees understand and adopt the strategy and plans, and are motivated to achieve their objectives professionally and promptly.
* Recruit, motivate, and develop a team to deliver the goals and aspirations of Serco.
* Ensure effective financial management to achieve profit and cash targets, meeting corporate and legal requirements, and adopting a flexible, proactive approach to improvements.
What you'll need to do the role:
* Previous experience as a Facility Manager or similar role within leisure, with the ability to implement strategies devised by the Birmingham Senior Management team to maximize effectiveness.
* Proven experience in influencing processes to build commitment to necessary changes for long-term outcomes, and maintaining mutually beneficial relationships internally & externally to support business success.
* Ability to simplify complex situations and data, and to identify underlying key issues.
* A valid driving license.
If you meet the above criteria and are looking for a new challenge, please apply at your earliest convenience.
Why Join us:
* Meaningful and vital work: Working within Leisure means playing a critical role in ensuring communities receive exceptional service and providing a safe, fun environment to stay healthy and connected.
* A world of opportunity: We support internal progression, skill development, and career advancement into senior management roles.
* Great people: Our staff are dedicated to providing the best service, and we value pride in work and customer care.
What we offer:
* Free membership at the Centre plus heavily discounted classes and facilities.
* Free safeguarding training and DBS check.
* Excellent development and training opportunities.
* 6% employer-matched pension contribution.
* 21 days annual leave plus public holidays (pro-rata for part-time employees).
* Life assurance up to 2x base salary.
* For more leisure benefits, please visit the link below.
Employee Benefits (moreleisure.com)
#leisurejobs
#J-18808-Ljbffr