Logistics Planner / Customer Service
Maidstone
Up to £30,000
Permanent, Full-Time
I’m currently working with a well-established and growing automotive logistics business who are looking to add a Logistics Planner / Customer Service professional to their team in Maidstone.
This is a great opportunity for someone who enjoys working in a fast-paced environment, is highly organised, and likes being at the centre of operations, balancing planning responsibilities with customer communication and day-to-day coordination.
The role will suit someone who is proactive, confident communicating with a range of stakeholders, and comfortable working with multiple systems while managing competing priorities.
Role Overview
You will play a key role in coordinating vehicle movements across the UK while delivering a high standard of service to customers and internal teams. Working closely with planners, drivers, and clients, you will ensure jobs are scheduled, priced, and delivered efficiently.
You will also support the daily coordination of a large driver workforce, ensuring work is allocated correctly, costs are calculated accurately, and procedures are followed.
Key Responsibilities
Planning and scheduling vehicle movements in line with customer requirements
Pricing transport jobs and confirming bookings
Acting as a main point of contact for customers, providing updates and handling queries
Coordinating daily activity for a large team of drivers
Supporting compliance, procedures, and safe working practices
Working collaboratively with colleagues to achieve operational targets
Maintaining accurate records across internal systems
Candidate Requirements
Previous experience in logistics, transport planning, operations, or coordination
Strong customer service and communication skills via phone and email
Highly organised with strong attention to detail
Confident using IT systems, including Microsoft Office and web-based platforms
Able to remain calm, flexible, and solutions-focused during busy periods
A positive team player with a proactive approach
What’s on Offer
Salary up to £30,000 depending on experience
Permanent position with long-term stability
Supportive team environment with training and progression opportunities
A busy and engaging workplace where performance is recognised
This role is being handled by Sam Hasler, Transport, Logistics & Distribution Specialist at Pearson Whiffin Recruitment
Not quite the right role but still looking?
Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent’s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients.
Find us on Facebook @PearsonWhiffinRecruitment and Instagram @PearsonWhiffinRecruitment