A1 Jobs have an excellent opportunity for a CCTV Control Room Operator to join our client’s business. Role Overview: Reporting to the Control Room Manager, the Control Room Operator is responsible for the proactive monitoring and operation of CCTV/VSS systems to deter crime and ensure safety. This includes responding to incidents, escalating issues, and maintaining accurate logs and reports. Key Responsibilities: * Operate CCTV/VSS systems to monitor and prevent crime and anti-social behaviour. * Identify and report incidents, providing high-quality evidence for investigations. * Comply with UK legislation and the CCTV Code of Practice. * Complete system checks, logs, reports, and records accurately. * Respond to emergencies outside normal working hours. Essential Skills & Experience: * Strong understanding of data protection. * High attention to detail and excellent concentration. * Clear written and verbal communication. * Strong IT and call-handling skills. * Ability to work independently in a fast-paced environment. * Experience in: * Control Room, Monitoring Centre, or ARC settings. * CCTV/VSS system operation. * Alarm Monitoring Systems (e.g., Sentinel) – desirable. Qualifications: * Essential: SIA Public Space Surveillance (CCTV) or SIA Door Supervisor license. What’s Offered: * Competitive salary * Career development in a growing industry * Positive team and office environment