To apply for this role you MUST have worked within a Manufacturing environment and or have worked in a Security Clearance Business as you will be dealing with Top Security Data and working with staff that have top security clearance. Salary: £30-35k basic depending up on experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: * Five years of experience in IT * Knowledge of operating systems, equipment and technologies * Ability to work independently and multitask when required * Excellent interpersonal skills * Ability to maintain confidentiality of company information * Meticulous eye for detail and an ability to problem solve IT issues * Work and liaise with 3rd parties on tasks * Strong abilities in critical thinking, problem-solving, logic * Manage and prioritise workload efficiently * Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the IT support person will have an immediate impact on the effectiveness and efficiency of our operations. Skills required: * Experience in a secure and/or manufacturing environment * ITIL v4 Foundation * Project management experience * Professional certifications For further information and a full job specification, please apply. Benefits: * Company pension * Free parking * On-site parking Application question(s): * Have you worked within a Secure and/or manufacturing environment * Do you have professional IT Certifications Experience: * Project Management * Extensive knowledge of computer hardware & Software: 5 years (preferred)