Overview
Hand Picked Hotels is a collection of 21 privately owned, luxury country houses and coastal retreats. We are currently recruiting for a Food & Beverage Assistant at Crathorne Hall Hotel, North Yorkshire. Crathorne Hall is a grand, yet warm and welcoming hotel with stunning countryside views and a reputation for delivering a high-quality guest experience.
Responsibilities
* Prepare food and beverage service areas to Hand Picked Hotels standards ensuring high standards of presentation are maintained.
* Maintain knowledge of food menu items, ingredients, allergens and preparation style; provide accurate and enticing product descriptions with recommendations based on guest preferences.
* Work enthusiastically with team members to achieve departmental goals.
* Maintain a basic knowledge of the wine list and stock availability; understand basic principles of food and wine matching, grape varieties and predominant flavours.
* Deliver guests a high-quality, personalised, and magical experience that aligns with Hand Picked Hotels standards.
About You
* Experience of food and beverage within a quality-driven hotel, restaurant, or hospitality environment.
* Enthusiastic and willing to take on new responsibilities; flexible to assist in different areas of the hotel as business and guest needs dictate.
* High emotional intelligence to anticipate guest needs and ensure a Hand Picked experience.
* Ability to deliver our guest experience standards and go above and beyond to ensure guests return.
Benefits and Package
* A competitive salary package of £13.82 per hour plus a share of service charge.
* Full-Time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week (may vary with business needs).
* Live-In Accommodation available for £69.93 per week including meals and bills.
* Company pension scheme with an employer contribution; life assurance; Employee Assistance Program.
* Company Sickness Scheme Benefit; 28 days holiday per year including bank holidays, increasing to 33 days with length of service.
* In-house and external training programs, including apprenticeships up to level 7, WSET Level 1 and 2 with the in-house Wine Academy supported by our learning and development team.
* Discounted staff stays in our hotels and on food & drink; annual loyalty awards.
* Online retail discount platform with savings across high street retailers and restaurants; health and well-being platform.
* Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
* Hand Picked Hotels is an Equal Opportunities employer.
Candidates must be eligible to live and work in the UK.
Location and Employment Details
* Location: Crathorne Hall Hotel, North Yorkshire, England, United Kingdom
* Seniority level: Entry level
* Employment type: Full-time
Note: This description reflects details as provided and may include standard recruitment boilerplate. Previous nearby job postings and related alerts may appear in search results but are not part of this description.
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