Overview
Join to apply for the Customer Delivery Driver/Picker role at apetito UK.
This position is working 16 hours per week, any 2 in 6 days including regular Saturday working and bank holidays. The role includes CSA responsibilities as well as driving and picking.
Our drivers are the face of our business and their interaction with our customers is crucial to our success. You will be delivering frozen Wiltshire Farm Foods meals and engaging with customers at their doors. You will work within our coldstore that runs at a chilly -20ºC. Protective clothing will be provided, with breaks to warm up and have a hot drink when necessary.
You will work as part of a wider team, with opportunities to move between teams for flexibility, personal development and knowledge of the business. We aim to make a real difference to our customers’ lives with delicious and nutritious meals.
Salary: £12.60 + bonus + company benefits.
Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different frozen meals nationwide. We are committed to good old-fashioned service and ethical, sustainable practices.
Responsibilities
* Deliver frozen meals to customers in a timely manner
* Pick orders within the coldstore
* Use our app to update customer deliveries
* Provide excellent customer service at all times
* Undertake pre-shift inspection of your van
* Drive safely, responsibly and within the law
* Clean and refuel your van as needed
* Notify the office of discrepancies or delays
* Ensure customer confidentiality
* Assist the office and picking teams when required
* Report health and safety, stock quality and mechanical issues
* Assist the team if another member is absent or on holiday
* Carry out local marketing activities (e.g., leaflet drops, sheltered housing visits) to attract new customers
Essential
* Experience in a customer service-based role
* Full UK Manual Driving Licence
* Basic computer literacy including use of phone apps
* Evidence of work stability
* Basic secondary education
Desirable
* Experience in multi-drop delivery
* Experience in a care-based role
* Warehouse experience
* Health & Safety awareness
Personal Qualities
* Friendly, approachable and reliable
* Passionate about delivering excellent customer service
* Good attendance and timekeeping
Requirements and Benefits
* You must have held a UK manual driving licence for at least 2 years
* All offers of employment are subject to a Driving Assessment, Driving Licence checks and basic DBS checks
* As this role involves working with elderly and vulnerable customers, a basic DBS Disclosure is required
* Competitive salary – accredited Living Wage employer
* 33 days holiday per year, including bank holidays
* Option to purchase up to 5 additional days holiday per year
* Discretionary annual bonus scheme
* Pension scheme with employer matched contributions up to 4%
* Life assurance worth at least 1x annual salary
* Free turkey or voucher at Christmas
* apetito perks including salary sacrifice options and retail discounts
About apetito
As a family-owned business, we are committed to making a real difference and creating outstanding meals. We support British farming and strive for ethical and sustainable practices with a goal to Net Zero by 2040. We are an accredited Living Wage employer and promote inclusion across our workforce.
To learn more about apetito’s commitment to a more sustainable future, visit our site.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Food and Beverage Manufacturing
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