Hospital Porter | KIMS Hospital, Maidstone
20 Hours per week | Competitive Salary
Do you have a natural warmth, excellent people skills, and a passion for delivering outstanding service?
KIMS Hospital – Kent's largest independent hospital – is looking for a Guest Services Porter to join our dedicated team. In this varied role, you'll provide a first-class portering and concierge service that ensures every patient and visitor feels welcome, supported, and cared for.
About the role
As a Guest Services Porter, no two days are the same. You will work flexibly across a variety of portering tasks, always championing patient experience. Your responsibilities will include:
* Transporting patients, equipment, stores, pharmaceuticals, specimens, and waste materials.
* Meeting and greeting patients, visitors, consultants, and staff with professionalism and warmth.
* Assisting patients on admission or discharge, explaining facilities and offering support.
* Supporting hospital security by carrying out regular checks and responding to incidents.
* Acting as part of the hospital emergency response team, including cardiac arrest and fire response.
This is a frontline role where you will make a real difference to the comfort, safety, and wellbeing of every patient and visitor to KIMS Hospital.
What we're looking for
* A good standard of general education.
* Excellent customer service skills – polite, articulate, and professional at all times.
* Previous experience as a porter (ideally in a hospital setting).
* Strong communication and interpersonal skills.
* Ability to stay calm and reliable under pressure.
* Organised, proactive, and a strong team player with natural friendliness.
Why join KIMS Hospital?
At KIMS Hospital, our people are our greatest asset. We are committed to making sure our colleagues feel valued, supported, and happy both in and out of the workplace. Our benefits package is designed to support your wellbeing and includes:
* Competitive salary
* 33 days' annual leave (including bank holidays)
* Free secure staff parking
* Pension scheme & life assurance
* Private health insurance
* Up to 40% off selected KIMS Hospital services
* Employee Assistance Platform
* Retail discounts & cashback
* Discounted gym membership
* Annual flu vaccination & free eye test
We are proud to be an equal opportunities and disability confident employer, building a diverse and inclusive workforce that reflects the communities we serve.
Apply today
If you are approachable, reliable, and committed to delivering the very best patient experience, we'd love to hear from you.
For queries, please contact Diane on or email
All offers of employment are subject to proof of eligibility to work in the UK and a satisfactory DBS check.
Posted 19th September 2025