Your newpany
You’ll be joining a leading provider of innovative packaging solutions, specialising in high-performance sealing equipment and consumables for the food industry. Thepany ismitted to delivering exceptional quality, reliability, and customer service, ensuring its clients can maintain efficiency andpliance in their production processes.
Your new role
As a Field Service Engineer, you will play a key role in maintaining, repairing, andmissioning bag sealing machines at customer sites across the UK and internationally. You’ll respond to breakdowns, carry out installations, and perform routine service visits, ensuring machines operate at peak performance. Beyond technical support, you’ll act as an ambassador for the brand, promoting equipment and consumables, seeking customer feedback, and identifying opportunities for upselling and growth. Collaboration with the engineering support team and adherence to health, safety, and quality standards will be central to your success.
What you'll need to succeed
1. A recognised qualification in Mechanical Engineering.
2. A clean UK driving licence and willingness to travel extensively, including overnight stays and occasional international trips.
3. Strong technical knowledge of engineering design, machine specifications, and standards.
4. Ability to work under pressure, meet deadlines, and adapt to changing priorities.
5. Excellentmunication skills and a customer-focused mindset.
6. Proficiency in Microsoft Office applications.
7. Flexibility for occasional weekend work and out-of-hours calls.
Desirable:
8. Knowledge of both mechanical and electrical systems.
What you'll get in return
9. Opportunities for professional development and technical training.
10. The chance to work with cutting-edge machinery in a dynamic and growing industry.
11. A role that offers variety, autonomy, and the opportunity to travel.
12. Being part of a supportive team that values innovation and customer excellence.