The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor.
Responsibilities
* Financial Targets: Contribute to the achievement of the store's financial targets.
* Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
* Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
* Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
* Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
* Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
* Store Maintenance: Maintain a clean and tidy store environment.
* Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.
Requirements to excel in this role
* Strong written, maths and verbal communication skills.
* Effective listening skills in customer interactions.
* Self-discipline and attention to detail.
* Adaptability to work both in a small team and independently.
* Confidence and product knowledge after completing the induction and probation period.
Key responsibilities
* Daily customer interactions.
* Achieving high levels of customer service and satisfaction.
* Meeting weekly, monthly, and yearly sales targets.
* Lone working with key holder responsibilities.
* Conducting physical rounds of the store and units.
* Forklifting, where applicable.
* Implementing procedures to minimize store 'bad debt.'
* Performing ad hoc duties.
If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.
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