Overview
Descripción Assistant Manager The Alexander Pope pub & hotel is a stylish hub for Twickenham & Teddington, just a five-minute walk from Strawberry Hill Station. Serving all the pub classics we have a particular focus on fresh fish which we champion via our daily 'Skipper's Catch'. On rugby days you can find the pub buzzing with all the pre-match diners, not to mention our live music nights and famous quiz nights. Sundays are very popular for families who just love our Sunday Roasts. We'd love to hear from you! The nearest public transport is Strawberry Hill Train Station.
What We Offer
* Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
* Access to our fully funded apprenticeships and training and development courses
* 20% discount in all Young's Pubs and Hotels
* Access to our Share Save Scheme
* Free Meals
* 28 Days holiday per year
* Company Pension Scheme
Responsibilities
* Lead and manage the team to deliver exceptional customer service and dining experiences.
* Support the general manager in daily operations and ensure standards are met across service, Food & Beverage, and guest hospitality.
* Coach, train and develop team members to build product knowledge and service excellence.
* Be proactive in driving a positive team culture and guest satisfaction.
Qualifications
* Motivated & experienced Assistant Manager with a genuine passion for exceptional customer service.
* Pro-active approach to team management and staff development.
* Enthusiastic, driven, and committed to a career in hospitality with a willingness to grow with the business.
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