Harbro Electrical & Lighting is a family-owned electrical and lighting wholesaler, established in 1994, serving customers in the North East and across the UK. We build our reputation on reliable products, competitive pricing, and trusted service. Partnering with leading manufacturers like Schneider, Bell and Aurora, we offer over 30,000 products through our Peterlee showroom and online platform, with next-day delivery across the UK. Dedicated to both trade professionals and project suppliers, Harbro provides value, quality, and dependable after-sales support every step of the way.
Role Description
The Electrical Wholesale Sales Advisor will play a key role in assisting customers with their purchasing needs, providing expert product advice, and ensuring a high level of customer satisfaction. This includes handling inquiries, processing orders, managing returns, and collaborating with team members to meet sales targets. The role will also involve building lasting relationships with customers, actively promoting products and services, and maintaining a deep understanding of the inventory. This is a full-time, on-site role based in Peterlee.
Qualifications
* Effective communication and active listening skills to understand customer needs
* Proven experience in customer service with a focus on delivering exceptional support
* Sales skills, including upselling, product promotion, and meeting sales targets
* Possess product knowledge relevant to electrical and lighting wholesale, or the demonstrated ability to learn quickly
* Proficient organisational skills with the ability to multitask and prioritise
* Strong command of digital tools and the ability to quickly adapt to new technologies
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