Staffordshire County Council,
This role sits within our busy Business and Executive Support team where you'll play a key role in ensuring a consistent high-level of business support across the organisation. We are a team of 32, based across East Staffordshire with offices in Burton and Uttoxeter. We support a number of teams within the Children and Families Service whose mission is to create an environment where families are supported to stay together safely and live well in their communities. It\'s a varied role and no two days are the same so we always have to be ready to adapt when demands change.
Package Description
Business Support is key to the success of our Children\'s Services because our Business Support teams are there, making sure things run smoothly, so that our frontline colleagues can deliver for children and families in the community. All that work in the background doesn\'t just happen, it takes dedicated colleagues, taking pride in their work and seeing a purpose in the work they are doing.
Main Responsibilities
* Support Social Workers as a first point of contact, ensuring children, families, partners and stakeholders are received with a professional/knowledgeable response to enquiries in a timely manner.
* Support Practitioners workload, convene and attend meetings, including statutory multi-agency meetings, coordinating the circulation of agendas and relevant papers, taking and distributing appropriate notes, minutes and actions.
* Complete a range of administrative tasks.
* Accurately input and maintain information systems, ensuring children\'s/families/system records are kept up to date.
* Undertake a range of financial transactions as directed including placing orders for services/equipment, which may include the use of Purchasing Cards.
* Monitor and maintain financial records.
* Maintain knowledge of legislation, policies, guidance, processes and best practice relating to the service area.
The Ideal Candidate
Full training in the use of our systems and procedures will be given.
* Level III in Business Administration or equivalent experience.
* Interpret and accurately input and retrieve data.
* Have experience of providing administrative support at meetings including note taking.
* Have good written and oral communication skills at all levels - this post will involve liaising with a range of professionals and members of the public.
* Have sensitive and attentive listening skills and able to accurately record the outcome of discussions and meetings.
* Have a flexible approach and able to respond positively to changes in allocation of work at short notice.
* Have numerical skills with attention to detail.
* Have good time management and organisational skills with an ability to work under pressure to meet deadlines and on own initiative.
Benefits
In addition to your salary, as a member of staff, you will have access to our rewards and benefits - Careers at Staffordshire.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities. As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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