Job Description
COME AND JOIN US.. .
We are currently seeking an influential, empowering, and engaging Service & Quality Assurance Manager who’ll be responsible for supporting our operational departments with the embedding, auditing and continuous improvement of our Gleneagles Way standards across the hotel to ensure a consistent, distinctively luxurious guest experience.
In this newly created role, as the guardian of our service excellence, you’ll set and uphold standards, coach and inspire our people, monitor performance, and drive meaningful improvements, ensuring the hotel operates at a supreme luxury level and continually exceeds expectations.
The on target earning potential for this role is £46,300 per annum - comprising a base salary of £38,000, plus a qualified estimate of £8,300 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is a...