Position: Residential Team Leader
Location: Norwich, Norfolk
Job Type: Full-time - including evenings, weekends, and on-call duties if required.
Salary: £28,288 - £29,120 DOE
Eleven 11 Recruitment is recruiting on behalf of our client for Residential Team Leader within an Adult residential setting.
Job Overview:
Our client is looking for a compassionate, experienced, and driven Team Leader to support the delivery of high-quality adult care within a residential setting. This role involves leading a care team to provide person-centred support to adults with complex needs, disabilities, or age-related challenges. The Team Leader plays a key role in role-modelling best practice, supporting professional development, and ensuring the home meets or exceeds CQC standards.
Main Responsibilities:
•To deliver high standards of care in line with current legislation, policies, and best practices under the direction of the management team.
•To support the daily leadership and operation of the care team, ensuring safe and respectful care is delivered at all times.
•Help define and implement the home’s care philosophy and objectives.
•Monitor and evaluate the effectiveness of care delivery.
•Support staff to deliver care that promotes independence, dignity, and wellbeing.
•Work collaboratively with external health and social care professionals.
•Ensure service users' rights and preferences are respected.
•Maintain accurate and relevant support plans and records.
•Promote self-care and progression for service users wherever possible.
•Lead by example and support the development of care staff.
•Encourage innovation and continuous improvement in care delivery.
•Promote a professional and high-performance team culture.
•Assist with staff inductions, training, and ongoing supervision.
•Foster a supportive work environment that values respect, inclusion, and teamwork.
Required:
•Care Certificate (or completion within 12 weeks of employment).
•Full Driving License with access to a car
•Working towards or qualified to Level 3 or Level 4 NVQ in Health and Social Care (Adults).
•Knowledge of CQC regulations and adult care standards.
•Experience in a supervisory or senior care role in an adult residential or supported living setting.
•Strong communication, leadership, and organisational skills.
•Commitment to high standards of care and continuous improvement.
Why Join Our Client’s Team?
•Supportive and professional working environment.
•Ongoing training and development opportunities.
•A rewarding role making a real impact in adults’ lives.
•A collaborative and caring workplace culture.
To apply please call us on (phone number removed) or apply online to (url removed)