A leading healthcare provider is seeking a Contact Centre Manager to lead the Patient Triage team in Greater London. This role involves motivating and developing the team, ensuring excellent patient service and compliance with NHS standards. You will manage service quality, monitor KPIs, and resolve complex queries. Ideal candidates will have leadership experience in a fast-paced environment and a commitment to improving patient experiences. Join us to make a difference in healthcare delivery.
#J-18808-Ljbffr