Job Title: Site Co-ordinator
Location: Hounslow
Salary: £28,860 per annum
Overview
Be the welcoming face of our Assessment Centre. We’re looking for an organised, people-focused Site Co‑ordinator to play a key role in the smooth day‑to‑day running of our Health Assessment Advisory Service (HAAS) Assessment Centre in Hounslow. This role is a fantastic opportunity for someone who thrives in a busy, customer‑facing environment and takes pride in delivering a warm, professional experience for every visitor.
Responsibilities
As a Site Co‑ordinator, you’ll be at the heart of the operation, ensuring both claimants and colleagues are supported throughout the assessment journey. Your responsibilities include:
* Providing a friendly and professional front‑of‑house welcome to all visitors
* Coordinating daily site activity, assessment rooms, and associated equipment
* Managing appointments, greeting claimants, and keeping them informed of any delays
* Liaising with Functional Assessors, Team Leaders, and Managers to support efficient workflow
* Handling email and telephone enquiries promptly and professionally
* Completing administrative tasks including scanning documents, maintaining electronic records, and managing paperwork
* Supporting facilities management, including reporting H&S, estates, and IT issues
* Ordering and maintaining office supplies and ensuring workspaces remain organised
* Supporting fire safety, first aid, and evacuation chair training coordination
* Ensuring all sensitive information is managed securely and confidentially
Qualifications
You’ll be a confident communicator with a calm, organised approach, able to juggle multiple priorities in a fast‑paced environment. We’re looking for someone who has:
* Customer service or front‑facing experience
* Experience in an administrative role
* Strong communication skills at all levels
* Excellent organisation, time‑management, and IT skills (Word, Excel)
* Attention to detail and accuracy when managing records
* The ability to work well under pressure and adapt to changing priorities
Desirable Experience
* Receptionist or host experience in a professional environment
* Experience coordinating resources or schedules
* Strong knowledge of MS Office, including Outlook
Why Join Us
You’ll be part of a supportive and collaborative team, playing a vital role in ensuring a positive experience for claimants while developing valuable administrative and coordination skills within a structured healthcare environment.
#J-18808-Ljbffr