This role provides an opportunity to work on the Council's Assessment department which administers a wide range of statutory and discretionary financial support schemes to local residents.
This role involves the processing and supporting of basic means tested benefit or grant claims for this financial support which will include analysis of financial data and decision making against set eligibility criteria. This role will also include providing advice and guidance regarding welfare benefit schemes, assisting customers to complete application forms and obtaining documentation to support the process of claims.
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
We are looking for candidates with experience of working in a financial and administrative background who are comfortable dealing with customers to provide one to one advice and preferably with experience of decision making and assessing means tested claims.
Candidates should be able to adapt quickly and effectively to constantly competing priorities to ensure that all responsibilities within the role are completed effectively whilst managing their own workloads.
If you would like more information or have an informal discussion about this exciting opportunity please email Matthew Edwards at