Registered Manager – Choices Homecare Oldham Location: Oldham (Office based, with occasional travel) Salary: £38,000–£40,000 (depending on experience and qualifications) Contract Type: Full-time, Permanent Choices Homecare delivers high quality, person centred care across Oldham, including homecare visits, companionship, fast response support, hospital discharge care, respite, and live-in services. With over 25 years of trusted service, we are proud to be part of the Optimo Care Group, a leading provider employing over 1,500 dedicated professionals across multiple regions. About the Role We are seeking an experienced and motivated Registered Manager to lead our Oldham branch. This is a key leadership role responsible for ensuring the safe, effective, and compliant delivery of care, while supporting service growth and maintaining our reputation for excellence. Reporting to the Regional Director, you will oversee all operational, compliance, and staffing aspects of the service, leading by example to foster a culture of professionalism, accountability, and compassion. This role suits a proactive manager who thrives in a dynamic environment and is passionate about delivering quality outcomes for both staff and service users. Key Responsibilities Service Management Lead the day to day operation of the branch, ensuring person centred care that promotes dignity, choice, and independence. Maintain appropriate staffing levels (110% coverage) and ensure all staff are suitably qualified and supported. Build strong relationships with service users, families, social workers, and commissioners. Oversee referrals, assessments, and care planning to meet contractual and organisational timescales. Ensure a visible presence within the local community and participate in the on call rota as required. Compliance & Governance Act as the CQC Registered Manager for the Oldham branch, ensuring full regulatory compliance. Maintain 100% adherence to mandatory training, audits, and supervision schedules. Lead investigations into complaints, safeguarding issues, and incidents, ensuring duty of candour and timely CQC notifications. Conduct regular quality and health & safety audits, taking prompt action to address risks. Leadership & Team Development Provide clear direction and support to the deputy manager, care coordinators, ARO's and care workers within the team. Oversee all aspects of recruitment, induction, supervision, training, and performance. (With support from our internal people services team). Promote open communication, teamwork, and continuous improvement across all levels of the branch. Champion our organisation's values, fostering a culture of empathy, respect, and excellence. Operational & Business Growth Monitor performance against targets and budgets, ensuring operational efficiency. Identify opportunities to grow delivered care hours and strengthen service delivery. Contribute to monthly performance reviews and support business development initiatives. Maintain a strong local profile through professional engagement and marketing activities. Essential Requirements Proven experience as a CQC Registered Manager within domiciliary or community care. Strong knowledge of CQC standards, safeguarding, and governance. Excellent leadership, organisational, and communication skills. Ability to manage budgets, meet KPIs, and deliver consistent service quality. Level 5 Diploma in Leadership for Health & Social Care (preferred) or willingness to complete. Flexible approach with participation in on-call duties and occasional travel. Full driving licence and access to a vehicle. Good knowledge of the Oldham locality and care network is advantageous. What We Offer Competitive salary (£38,000–£40,000 depending on experience). Training and Development: Access to Optimo Learning Academy and full support to achieve Level 5 qualification. Career Progression: Clear opportunities to grow within the Optimo Care Group. Supportive Environment: Collaborative and values-led culture. Employee Benefits: Health Assured Employee Assistance Programme (EAP) Reward Gateway discount platform £250 Refer-a-Friend scheme INDGRPHP