Job Description
About Us
We are a friendly and growing independent retail store committed to providing excellent customer service and quality products to our local community. We are looking for a creative and commercially minded Commercial & Marketing Manager to help grow our business, increase sales, and strengthen our brand presence.
About the Role
As the Commercial & Marketing Manager, you will play a key role in driving store performance through effective marketing, promotions, supplier relationships, and sales strategies. This is a hands-on role suited to someone who enjoys working in a small business environment and can manage multiple responsibilities.
Key Responsibilities
* Plan and manage marketing campaigns to increase store traffic and sales
* Manage the store’s social media pages and online promotions
* Develop relationships with suppliers and negotiate pricing where appropriate
* Monitor sales performance and identify opportunities for growth
* Organise in-store promotions, seasonal campaigns, and community events
* Support stock planning and promotional pricing strategies
* Create marketing materials including posters, flyers, and online content
* Help improve customer engagement and loyalty
* Analyse customer trends and competitor activity
* Work closely with the store owner and team to support daily operations
Requirements
* Previous experience in marketing, retail, sales, or commercial management
* Strong communication and organisational skills
* Creative thinking with the ability to generate new ideas
* Good understanding of social media and local marketing
* Ability to work independently and manage multiple tasks
* Customer-focused with a positive attitude
* Basic knowledge of Microsoft Office and digital marketing tools
Desirable Skills
* Experience working in a small retail business
* Graphic design or content creation skills
* Knowledge of local market trends and customer engagement strategies
What We Offer
* Friendly and supportive working environment
* Opportunity to make a real impact in a growing business
* Staff discount
* Career growth opportunities
* Flexible and varied role