Community Support Worker
Location: Torfaen (based in our Hwb, Pontypool)
Salary: £13.45 per hour
ours: 35 hours per week, Monday-Friday (occasional evenings/weekends)
Contract: Temporary, ongoing
About the Role
We're looking for a Community Support Worker to provide specialist, empowering support to women and children accessing our community services. This is a rewarding opportunity to make a genuine difference in people's lives every single day.
What You'll Do
* Manage your own caseload and build trusted relationships with clients.
* Carry out needs assessments, risk assessments, safety plans, and support plans.
* Support women to access the services they need - from housing and health to education, parenting, and legal advice.
* Encourage independence and promote safety, empowerment, and choice.
* Keep accurate case records and ensure safeguarding procedures are followed at all times.
* Work collaboratively with colleagues and partner agencies to deliver the best outcomes.
What We're Looking For
* Experience supporting vulnerable people (ideally women and children affected by domestic abuse).
* Ability to engage clients in meaningful needs assessments, safety planning, and ongoing support.
* Confidence in building strong partnerships with other agencies.
* Compassionate, resilient, and committed to empowering others.
* Organised, IT-literate, and able to manage your own workload.
* Flexible - willing to work occasional evenings and weekends to meet service needs.
* A car driver with business-use insurance.
* A relevant Level 3 qualification (or equivalent experience) is essential.
What's on Offer
* Work with a passionate, values-driven team.
* Make a lasting difference to women and children in your community.
* Ongoing training and professional development.
* Competitive salary with a pay rise after 6 month if taken on directly after the temp contract.
* Agile working - flexibility to work where and when you're most effective.
Our Values
This role is guided by six essential qualities:
* Empowering
* Integrity
* Self-Awareness
* Collaborative
* Resilient
* Dedicated
If these values resonate with you, you'll thrive in this role.
Interested?
Apply now and join us in creating a safer, stronger future for women and children.
Would you like me to also add a strong opening hook (something emotive to instantly grab attention for job boards/social media), or keep it professional and straightforward for now?