Operations Assistant - Fixed Term (6 Months) We're seeking an organized and detail-oriented Operations Assistant to join our team on a 2 month fixed-term contract. If you have experience in e-commerce or customer service and thrive in a fast-paced environment, we'd love to hear from you! Responsibilities: Coordinate bulk shipments and stock transfers Process online orders, refunds, and returns Collaborate with our Customer Service team to resolve queries via Gorgias Build and maintain strong relationships with clients and suppliers Follow established processes to ensure accuracy and efficiency Quickly adapt to new systems and workflows Requirements: Previous experience in e-commerce or a similar B2C role Proficiency in Excel or Google Sheets Highly organized with strong attention to detail Ability to meet deadlines and multitask effectively Excellent written and verbal communication skills with a friendly, professional approach If this sounds like the opportunity for you, we'd love to receive your application!