Senior Income Processing Officer
Location: London (hybrid role between home and our Moorgate office, EC2Y 9AL)
Permanent Contract
Hours: 35 hours per week, Monday to Friday
Salary Range: £29,803 - £33,500 (plus ILW, if residing & working in London) per annum
At the British Red Cross, we're looking for a Senior Income Processing Officer to join our Income Processing Team in London. Can you help to deliver end-to-end improvement projects across the Income Processing pipeline? Can you lead on monitoring and optimising income data flows, identifying and resolving issues, supporting system development, and embed workflow improvements and automations? If this sounds like a challenge you'll relish then please read on!
A day in the life of our Senior Income Processing Officer
Reporting to the Income Processing Manager you'll be responsible for fast tracking process improvements as we move from our legacy CRM system to Salesforce. You'll challenge the status quo and end-to-end process' that are embedded in our current delivery models.
You'll be improvement-focused; making sure solutions are robust, scalable and seamlessly integrated into business-as-usual processes throughout our migration to Salesforce and beyond.
Your responsibilities will include:
1. Leadin...