Description
Office Administrator Funeral Home
Location: Kirkcaldy (Training) moving to Dalgety Bay (Permanent Base)
Salary: Starting £25,000 with potential to increase to £30,000
Full Time | Permanent
ASA Recruitment are proud to be working on behalf of a well-established and highly respected Funeral Director seeking a mature, confident and compassionate Office Administrator to join their dedicated team.
This is a position of trust, professionalism and empathy. The successful candidate will train within the Kirkcaldy Funeral Home before moving into a solo role running the Dalgety Bay branch. Holiday cover may also be required in the Glenrothes branch.
The Role
You will oversee and run the day-to-day operations of the funeral home, ensuring families receive the highest level of care and service during sensitive times.
Duties include:
Managing and maintaining the funeral home including stock control and general upkeep
Answering phone calls, emails and welcoming families
Supporting families with funeral arrangements and pre-payment services
Typing and sending funeral confirmations to families and third parties
Submitting legal documentation for burials and cremations
Placing press notices
Taking payments by card, cash and cheque
Discussing and administering memorials
Arranging and quoting pre-paid funeral plans via iPad
Organising music, live webcasting and slideshows
Preparing memory boxes and order of service sheets
Scanning and editing photographs
Touching up hair and make-up of the deceased where required
Meeting and guiding families during viewings
Booking appointments and managing diaries
About You
Mature, confident and compassionate
Able to work independently in a solo environment
Strong administrative and organisational skills
Comfortable using computers and iPads
Excellent communication skills
Professional presentation with high levels of confidentiality
Full UK driving licence desirable
Working Hours
Kirkcaldy and Glenrothes: Monday to Friday 9:00am to 5:00pm (1 hour lunch)
Dalgety Bay: Monday to Friday 9:30am to 4:30pm (30 minute lunch)
Holidays
30 days paid holiday per annum. Christmas and New Year public holidays are separate from annual leave.
Benefits
Company pension scheme after three months
Company sickness insurance scheme after six months (subject to assessment)
Four-month probationary period
Salary progression up to £30,000
This role requires the highest level of confidentiality and professionalism both in and out of working hours, including social media conduct.
If you are seeking a meaningful career where you can genuinely make a difference, we would welcome your application.