We are looking for an administrator who will play a key role in supporting the Admin and Clinical Triage Teams in the Complex Care Admin Hub for the Community Division by actioning and organising patient appointments, taking and dealing with incoming referrals for various clinical services teams, dealing with calls and queries from patients, professionals, colleagues and the public and any general administrative tasks needed to support the seamless running of community clinical services. Forms part of our Community Services team, the Administrator will help to support community clinical services for the borough. The primary remit is to prevent unnecessary hospital admissions by supporting individuals to remain in their own homes by providing care at the point of need.
Responsibilities
* Actioning and organising patient appointments
* Taking and dealing with incoming referrals for various clinical services teams
* Dealing with calls and queries from patients, professionals, colleagues and the public
* Performing general administrative tasks to support the smooth running of community clinical services
Applicants must be able to wear a headset for extended periods throughout the working day.
Working Hours
This is a permanent, full‑time role of 37.5 hours per week. The current pattern is Monday to Friday, 8:00 am–4:30 pm. Working hours may change in the future to Monday–Sunday between 8:00 am and 6:00 pm, including bank holidays. Flexibility around working hours is essential for this role.
Qualifications
* NVQ Level 1 Business Administration
* Recognised qualification in English
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