Morgan McKinley is looking for a Service Administrator with proven customer services and admin experience to work for a well established business on the outskirts of Horsham, West Sussex. This is a varied admin support role dealing with customers, sending out quotes and scheduling the engineers.
Salary: £27K
Location: Office based, parking onsite and own transport required due to rural location
Hours: 8am-4.30pm Mon-Fri
Service Administrator duties:
Handle incoming calls and emails - first point of contact for customer enquiries regarding their product or service visit
Prepare and send out customer quotes / invoices
Diary management and schedule the engineers visits
Work closely with other internal teams to update them on works / projects
Update internal systems and support with any other admin neededSkills and experience:
Proven admin and customer service experience, working in a similar Service Admin role
Excellent communication skills
Ideally have used scheduling systems