Job Description
Business Centre & Facilities Coordinator - Property Management
Are you ready to take your facilities management career to the next level? Office Angels are recruiting a Business Centre & Facilities Coordinator to join a dynamic Property and Facilities Management company on a permanent contract basis. This is an exciting opportunity to be at the heart of a busy business centre, supporting tenants, overseeing facilities, troubleshooting issues, and building a thriving community.
You'll play a key role in the operational management of commercial properties, gaining invaluable experience and clear career progression opportunities in Facilities Management. You'll be joining a friendly, down-to-earth team who truly support one another and are looking for a like-minded individual to join their small, welcoming team. This role is ideal for candidates with experience in front-of-house and customer service, particularly in business centre management, property, or facilities management.
Role Details:
* Location: Gateshead
* Salary: £28,000
* Hours: Monday to Friday, 7:00am - 4:00pm, 40 hours per week
* Contract: Permanent, fully office based
* Perks: Free on-site parking, 25 days annual leave + birthday leave, volunteering days, cycle to work scheme, eye care vouchers, pension contributions, health & well-being support, dental plan, discounted gym membership, technology discounts, x2 volunteering days, menopause support, Employee assistance programme, discounts and offers, Life Assurance, Simple Health Cash plans
What Makes This Role Exciting?
The company prides itself on delivering exceptional customer service and fostering a collaborative, professional team environment. You'll be part of a company where positive behaviours are rewarded, career growth is encouraged, and structured training based on core competencies helps you build a long-term career in property and facilities management. This role offers exposure to IOSH standards, tenant engagement, ESG initiatives, and community-building activities.
Training will be provided, and you will join fantastic people who will ensure your onboarding and training are top tier; however, some previous experience is highly desirable.
Your Role - Business Centre & Facilities Coordinator:
* Provide guidance to contractors, tenants, staff, and visitors
* Manage calls and emails efficiently
* Respond to helpdesk inquiries and urgent maintenance requests
* Support the Senior Facilities Manager with admin tasks across multiple properties
* Coordinate contractors, site inductions, and meetings
* Support tenant engagement and events, including newsletters and community activities
* Conduct daily property walkthroughs to ensure cleanliness, safety, and functionality
* Assist with H&S compliance, emergency procedures, fire risk assessments, and safety audits
* Support service charge budgets, reconciliations, and expenditure monitoring
* Report operational matters to the Senior Building Manager
* Assist with other administrative duties as required
What We're Looking For:
* Customer service mindset
* Promote an inclusive and respectful environment
* Proactive in self-development and learning
* Support and motivate colleagues, encourage innovation
* Solution-focused and persistent in task completion
What You'll Bring:
* 2+ years in a front-of-house or customer service role with facilities exposure
* Understanding of property management and H&S legislation (IOSH Managing Safely desirable)
* Strong organizational, planning, and multitasking skills
* Excellent communication skills with tact and confidentiality
* Proactive, accountable, and able to work independently
* Professional, confident, customer-focused personality
* IT literacy (Microsoft Office, Outlook, Safety Culture - iAuditor or equivalent)
* Familiarity with social media platforms (LinkedIn, Instagram, Facebook) advantageous
* Knowledge of facility maintenance and safety procedures
If this sounds like the perfect role, please apply today! Due to high application volume, individual feedback cannot be provided. If not contacted within 5 business days, please assume you have been unsuccessful.
Office Angels is an equal opportunities employer committed to a diverse and inclusive workplace. We respect all individuals and support reasonable adjustments upon request.
By applying, your details will be submitted to Office Angels. Our privacy statement is available on our website.
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