Disrepair Surveyor – Social Housing Association (South West, UK)
We are seeking an experienced Disrepair Surveyor to join our dedicated team at a leading social housing association in the South West. In this critical role, you will assess and manage disrepair cases, ensuring our tenants' homes are maintained to the highest standards of safety and quality.
Key Responsibilities:
* Conduct thorough property inspections to identify and diagnose disrepair issues, including damp, mould, structural defects, and other housing-related concerns.
* Prepare detailed technical reports, including photographic evidence, cost estimates, and recommendations for remedial works.
* Collaborate with contractors, maintenance teams, and legal departments to ensure timely and effective resolution of disrepair claims.
* Liaise with tenants, providing clear communication and support throughout the disrepair process, ensuring a positive resident experience.
* Ensure compliance with relevant legislation, including the Homes (Fitness for Human Habitation) Act 2018 and other regulatory standards.
* Maintain accurate records of inspections, correspondence, and case progress using internal systems.
* Support the association in mitigating legal risks by providing expert advice and evidence for disrepair claims.
Skills and Experience:
* Proven experience as a surveyor, ideally within social housing or property management, with a focus on disrepair or maintenance.
* Strong technical knowledge of building pathology, construction, and housing standards.
* Excellent diagnostic and problem-solving skills, with the ability to assess complex disrepair issues.
* Familiarity with relevant UK housing legislation and health and safety regulations.
* Exceptional communication and interpersonal skills, with the ability to engage effectively with tenants, colleagues, and external stakeholders.
* Relevant qualifications, such as a degree or diploma in surveying, building construction, or a related field (e.g., RICS, CIOB, or equivalent).
* Proficiency in report writing and the use of IT systems for case management.
* A proactive, empathetic approach with a commitment to delivering high-quality services to tenants.
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