Customer relationship executive

Customer Relationship Executive

Basic competitive, pension, profit share, purchase share scheme, xmas shut down, vouchers, flu/eye contributions, free parking are some of our benefits

JoinEminox Ltd, a market leader in Supplying bothOEM and retrofit and other products and servicesolutions across the UK and Europe

Were looking for aCustomer Relationship Executiveto join theCustomer Service Team, managing end-to-end demand from order placement through to dispatch. Reporting to theSenior Customer Relationship Manager, you will play a key role in deliveringfirst-class serviceto both internal and external customers.

What Youll Be Doing

1. Act as akey point of contactfor our customers, building strong and trusted relationships.
2. Supportdemand control, reviewing incoming orders and customer schedules.
3. Log and manage enquiries via our CRM system, ensuring timely and effective resolution.
4. Coordinatesales order creation, monitoring availability and delivery timelines.
5. Maintain