Job overview This role is not eligible for visa sponsorship. If it is identified that you require sponsorship to undertake this role your application may be withdrawn If you are looking for an administrator role where you are valued, and want to be part of a team that supports people experiencing difficulties in prison then this is the role for you! Inclusion value the contribution and hard work of everyone, but especially that of our administration workforce. We recognise the importance of the job you do and we know that we can not function without you! In this role you will utilise all of your expertise in providing a standard administration function which will ensure the smooth running of the service. This may be ordering stationery, minute taking, answering telephones and responding to emails. You will be responsible for managing the team’s functional mailbox and working with the team to process referrals to help those in need. The role is within a prison setting based at HMP Stoke Heath. This is an integrated mental health and substance misuse service and the team includes RMNs, social worker, occupational therapist, psychiatrist, psychologist and psycho-social workers. This is an administrator role with a distinction, you are an important part of a team, making a difference. Advert We are looking for a full-time administrator (working 37.5 hours per week) for the Secondary Mental Health and Pharmacological Substance Misuse Team at HMP Stoke Heath. You will manage the single point of contact, assist with the processing of referrals and provide an administrative function for the service in response to need. Inclusion provide services in 23 prisons across England and each service has administration roles. The central administration team is available to offer support and guidance to prison administrators when required. Working for our organisation Inclusion, created in 2002 is part of the Specialist Services Care Group of Midlands Partnership University NHS Foundation Trust (MPFT). We provide caring and effective services across England, including, West Yorkshire, West Midlands, East Midlands, West Mercia, Thames Valley, Hampshire, Isle of Wight and Thurrock, Essex. We support individuals, families and communities who are affected by addiction, crime, mental health or need treatment for their sexual health. We believe that the individuals and families who use our services should receive high quality, committed and inclusive care, realising all the benefits a modern NHS organisation can provide. We work with patients and our staff teams to achieve the best outcomes we can. We invest heavily in training and development, and the wellbeing of our people, both staff and service users is central to who we are. Here at MPFT, we are proud of the comprehensive wellbeing and lifestyle support offer available, in addition to in-house training and coaching support. Our services are robustly governed, evidence-based, inclusive, and designed and provided in conjunction with service users. We are committed to providing the best service we can, and if you share our values, we want you on our team! For more information about HMP Stoke Heath and our incentives offer please see attached information. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification for further details. A summary is below: Provide a full secretarial service to the team. Preserve and uphold confidentiality of all client information. Receiving complex or sensitive information, and pass on information to other staff by prioritisation Word processing - To provide a word processing service to a high standard of accuracy, including the typing of letters, reports and memoranda’s. Work to a range of work procedures and practices, some of which are none routine, which require a base level of theoretical knowledge. Required to sit for long periods of time in front of VDU. Be responsible for receiving incoming post and deal with any items where appropriate. Bring to the attention of team members any items relevant/appropriate for them to see/action. Be familiar with the confidential referral system operated by the team. Supervise the operation of the system.