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Senior digital marketing executive - zoom by ocado

Hatfield
Permanent
Ocado Retail Ltd
Digital marketing executive
Posted: 30 March
Offer description

Vacancy NameSenior Digital Marketing Executive - Zoom by Ocado Vacancy NoVN1278 Job TypePermanent LocationHatfield Job Details

Senior Digital Marketing Executive

Contract type:Permanent

Location:Hatfield (Hybrid working - 3 days in the office)

Working hours per week:40 hours

Level:Associate

Application Closing Date:Friday 3rd April 2026

About us

Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value.

We’re Ocado Retail, a market-leading joint venture between Ocado Group and M&S, and the world’s largest dedicated online supermarket,. Not only is Ocado.com the only place to shop a full range of M&S food online, it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind, our same-day grocery delivery service.


About the team and the role

Zoom by Ocado is Ocado Retail’s immediacy grocery offering, delivering groceries in under 60 minutes to customers from our fully-automated warehouses. This is a rare opportunity to become a key member of a dynamic Zoom team working to rapidly scale the business as we grow across London.

Although we work very closely with our colleagues in Ocado.com, Zoom is its own business, with a separate website and app, and a small dedicated team that looks works very collaboratively looking after all customer marketing, commercial ranging, pricing and promotions, and the E-Commerce execution of the content on the website and app. So, if you want to come and work for the world's largest online-only grocer in an entrepreneurial role, this is the team for you.

We are looking for a commercially driven Senior Digital Marketing Executive to support the execution and optimisation of our digital performance strategy for Zoom by Ocado. In this highly collaborative role, you will focus on hyper-local acquisition across Paid Search, Paid Social, and Influencer marketing, as well as act as a key stakeholder for app development and integrations. Working closely with the Digital Marketing Manager, external agencies, and internal tech teams, you will drive app growth in a fast-paced eCommerce environment.


What you’ll do

Campaign Execution & Agency Management

1. Support the day-to-day execution and optimisation of campaigns across Google PPC, Meta, Affiliates, and Partnerships.
2. Act as a key contact for our digital agencies, ensuring campaigns are structured, launched, and optimised effectively.
3. Coordinate the planning, execution, and tracking of hyper-local influencer marketing campaigns.
4. Support creative, audience, and bidding strategy testing to improve in-app user journeys and conversion rates.

Trade & Reporting

5. Monitor daily and weekly performance, identifying risks and opportunities to improve CPA, ROAS, conversion, and retention metrics.
6. Ensure digital activity aligns with the weekly trade plan and local geographic targets.
7. Manage channel budgets, optimise spend efficiencies, and provide clear weekly performance reporting for stakeholders.

Tracking & Tech Integration

8. Monitor tracking accuracy across GA4 and Mobile Measurement Partners (MMPs).
9. Act as the marketing stakeholder for app development tasks, working with developers to ensure tracking and promotional requirements are built into new app releases.

Product Development

10. Take ownership of roadmap tasks related to app and web initiatives
11. Work closely with developers to ensure new app features meet the needs of customers and the Zoom team
12. Support prioritisation and planning of tasks within projects to ensure timely delivery
13. Collaborate across the Zoom team to help design and prioritise new features for the Zoom app
14. Provide clear status updates to senior members of the team and help identify solutions to challenges or constraints

Who you are

15. Proven hands-on experience in digital performance marketing, ideally within an app-first, retail, or rapid-growth business.
16. Strong executional understanding of Paid Search and Paid Social platforms.
17. Experienced in managing or collaborating closely with external digital agencies.
18. Highly analytical with confidence in building performance reports (GA4 experience preferred).
19. Commercially focused with a strong grasp of acquisition and efficiency metrics (CPA, ROAS).
20. Exposure to app marketing and MMPs (e.g., AppsFlyer) is highly advantageous.
21. Experience working with developers to implement web and app updates.


What’s in it for you

By joining Ocado Retail, you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail.

If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer:

Health & Wellbeing: Private medical insurance with option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more.

Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme, and free shuttle bus from Hatfield station to the office.

Never miss the moments that matter: Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities.


Our Hiring Process

Lucky for us, we receive a high volume of applications and genuinely appreciate the time and effort invested by every candidate. To ensure a fair and thorough process, every application is reviewed by a member of our team. If your skills and experience are a strong match, a Talent Partner will contact you to discuss the role and guide you through the next steps of our hiring process.

Your Application and AI

In the spirit of innovation, we welcome you to use AI tools in your application, just as we use them in our own business at Ocado Retail. However, as you leverage this technology, please don't lose sight of the most important element: your unique self. Your experiences, passions, and personality are what truly set you apart. Ensure that your application still authentically conveys who you are and why you're a great fit for us.

Everyone’s welcome

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