Better places, thriving communities.
🌐 Operations Control Centre Coordinator
OCC – Immigration Services
📍 Glenavy Business Park, BT67 0LT
💼 Full-time | 4 on 4 off (2 days, 2 nights)
💰 Circa £30, per annum (Under review)
🧭 About the Role
Are you highly organised, calm under pressure, and ready to play a vital role in a mission-critical environment?
As an OCC Coordinator, you'll join a dedicated Operations Control Centre team that works in partnership with the Home Office to deliver essential immigration services. You'll help plan and coordinate secure movements both across the UK and internationally — ensuring safety, efficiency, and compliance at every step.
From managing journey schedules to communicating with our crews and partners, this is a fast-paced, rewarding role where no two days are the same. If you're a problem-solver with strong geographic awareness and a cool head under pressure, we want to hear from you.
✅ What You'll Do
1. Plan and manage daily routing activities
2. Respond to reactive, time-critical client requests
3. Allocate vehicles and resources efficiently for each movement
4. Liaise with internal teams and third-party partners to handle incidents, delays, and updates
5. Monitor live operations and vehicle movements
6. Ensure all plans are achievable, well-resourced, and clearly communicated
7. Maintain accurate records using in-house systems
8. Support the wider OCC team and contribute to smooth operations
🙋 What We're Looking For
9. A collaborative team player with a calm, adaptable approach
10. Strong time management and problem-solving skills
11. Excellent written and verbal communication
12. Good IT skills and ability to pick up new systems
13. Sound UK and world geography knowledge (or willingness to learn)
14. A proactive attitude with attention to detail
15. Ability to work under pressure in a fast-moving environment
16. Eligible to obtain Home Office Security Clearance
⭐ What We Offer
17. Salary circa £30, (currently under review)
18. 42-hour week – 4 on 4 off (2 days, 2 nights: 06:00–18:00 & 18:00–06:00)
19. Company pension scheme
20. Life insurance
21. Cycle to Work Scheme
22. Free on-site parking
23. Generous holiday allowance
24. Uniform provided
25. Employee Share Scheme
26. Flexible lifestyle benefits platform
27. Virtual GP services
28. Full training provided
29. Brand new, modern office with excellent facilities
📩 Ready to Apply?
If you're looking for a meaningful, fast-paced role where your coordination and communication skills truly make a difference, click Apply Now and take the next step in your career with us.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .