Description
As a Streetworks Coordinator, you will support both the Operations Support Manager and the Operations Team, providing assistance to ensure that the company’s work is effectively programmed to meet our clients' SLA’s and customers’ expectations.
Key Responsibilities
* Start and stop work in accordance with SLA and permits
* Understand the works system and work according to the processes – training will be provided
* Maintain timely and accurate input and uploading of information into the works management systems, ensuring all issues are recorded and escalated
* Be responsible for Streetworks performance and drive continual improvements with the operational teams
* Validate and transmit notice/permit requests promptly
* Open and close Streetworks notices/permits, submit final registrations, identify issues, and escalate compliance concerns where appropriate
* Coordinate with third parties (e.g., parking suspensions, bus stop suspensions, road closures)
* Analyze and respond to Section 74 charges and fixed penalty offences
* Run and circulate daily jeopardy reports as needed
* Monitor and follow up on outstanding issues
* Provide general administrative support
* Participate in a call desk
* Contribute positively and innovatively to the team, offering solutions and embracing change
* Ensure safety issues are reported following company procedures
Experience and Qualifications
* Experience in utilities or related fields is preferred
* Experience in planning or coordination roles
* Ability to prioritize, multitask, and work under tight deadlines
* Excellent communication skills
* High attention to detail
* Logical thinking skills
Job Benefits
We offer a competitive salary based on experience along with a comprehensive benefits package.
Network Plus is an Equal Opportunity Employer, celebrating diversity and committed to non-discrimination based on race, religion, color, nationality, sex, sexual orientation, age, veteran status, disability, or other protected characteristics.
We are Armed Forces-friendly and welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
Your privacy and the security of your personal information are important to us. By applying, you agree to our privacy policy.
About Network Plus
Network Plus is an award-winning company providing essential utility and infrastructure services across the UK, including gas, power, telecoms, transport, water, and wastewater.
We value diverse experiences, perspectives, and backgrounds, fostering an inclusive environment where all employees feel valued and can thrive, regardless of their background or circumstances.
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