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Strategic account manager

London
Johnson Controls
Strategic account manager
Posted: 11h ago
Offer description

What we offer

1. Competitive salary and company car & commission.

2. Paid holidays and sick pay

3. Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products

4. Extensive product and on the job/cross training opportunities with outstanding resources available

5. Encouraging and collaborative team environment

6. Career development through various career ladders including Customer Service

7. Dedication to safety through our Zero Harm policy

8. Access to business resource groups

9. Training on our company values

10. IT equipment to complete all jobs

What you will do

The Account Manager will focus on managing and growing key accounts within the banking and finance sector, primarily dealing with the provision of fire and security solutions. This desk-based role will also require field visits to nurture and maintain relationships with named accounts. The successful candidate will inherit a portfolio of smaller key accounts, aiming to grow both installation and service revenue through effective cross-selling and margin enhancement on contract terms. While there is focus is on existing accounts, the position also requires the applicant to seek new business opportunities along with collaborating and supporting Strategic Account Managers on larger bids and tenders.

How you will do it

11. Manage a portfolio of key account customers predominantly within the banking and finance vertical

12. Identify and implement growth strategies to increase installation and service revenue, maximising cross-selling opportunities and looking at new target customer base

13. Manage pipeline and sales opportunities effectively

14. Conduct field visits to maintain and strengthen relationships with named accounts, understanding their needs and requirements

15. Collaborate with Strategic Account Managers on larger accounts, providing support in bid and tender processes

16. Monitor account performance, preparation of KPI reports for presentation to customers

17. Network internally to build support structure across various departments

18. Identify and pursue new business opportunities within the banking and finance sector, leveraging existing relationships and market insights

19. Stay informed about industry trends, competitive landscape, and Johnson Controls’ product offerings, including mechanical fire suppression, HVAC, BMS, and digital solutions.

20. Provide exceptional customer service and support to ensure client satisfaction and retention

21. Participate in training and development initiatives to enhance product knowledge and sales skills

What we look for

22. Prior sales experience preferable though consideration will be given to internal applicants demonstrating business understanding within their application

23. Hold a UK Driver’s licence

24. Understanding of fire and security solutions offered by the business. Suppression, HVAC, BMS, or digital solutions is a plus

25. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders

26. Strong negotiation and problem-solving abilities

27. Takes ownership and escalates where necessary

28. Ability to work to targets

29. Where from a sales background, results-oriented with a demonstrated track record of achieving sales targets and driving growth

30. Where from an operational background, demonstrates experience managing multiple stakeholders across the business and/or client base

31. Ability to work independently and collaboratively within a team environment

32. Proficient in Salesforce

33. Proficient in MS Office applications and shows a working understanding of Microsoft Excel

If yes, then we'd love to hear from you!

#LI-SB1

Remote: #LI-Hybrid

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