Customer Service Advisor (Bedale)
Client: EE
Location: Bedale, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views: 4
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
Where: Darlington
Type: Permanent, Full-time
Salary: £25,087 rising to £25,684 at 9 months, plus uncapped commission
Hourly rate: £12.82 rising to £13.12 at 9 months
Shifts: Open from 08:00 to 18:00, no late evenings, one weekend in three
Are you someone with life experience that helps navigate challenging situations? Whether from raising a family or building relationships, your transferable skills could succeed in a Payment Support role with EE.
Join our Payment Support Team in Darlington to support customers during difficult times, such as billing queries or payment issues. With training provided, you will deliver personal, brilliant service.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your success and personal commitments.
What’s in it for you?
* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family leave: 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving hundreds yearly.
* Support for career development and progression.
* Season Ticket Travel Loan to assist with commuting costs.
* Volunteering days to support your community.
* Optional private healthcare and dental insurance.
We offer a great team culture, support, and training to help you build a lasting career. Join us today!
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