CareTech Community Services established in 1993 has 250 services with continuous growth with new developments/services. CareTech Community Services is a national provider of support for people with complex and challenging behaviours associated with autism, learning disabilities, mental health illness and neurological conditions. We support people to live as independently as possible within their own homes and also in residential care. We are committed to providing the highest levels of care to our residents. To enable us to do this we need caring and dedicated professionals to deliver first class care. All applicants will be subject to satisfactory references and all employees are checked against the Disclosure & Barring Service (DBS). CareTech are proud to announce they are a Disability Confident Leader. HR Advisor Full Time | Permanent Competitive Salary Benefits Location: Ashford Kent Salary: £30,000 - £33,000 Are you an experienced HR professional looking for your next challenge in a fast-paced and people-focused environment? We are looking for a proactive and commercially minded HR Advisor to join our HR team. Reporting to the HR Business Partner, you will act as the first point of contact for managers, providing balanced, pragmatic, and legally compliant HR advice across a wide range of employee relations matters. This is an excellent opportunity for someone who thrives on building strong relationships, coaching managers, and delivering practical HR solutions that support both people and business performance. The Role As HR Advisor, you will support managers across a broad range of HR and employee relations activities, ensuring consistent and fair application of policies and procedures while promoting best practice people management. You will play a key role in supporting managers with complex ER cases, absence management, performance issues, investigations, and formal processes, while helping to create a positive and compliant workplace culture. Key Responsibilities Provide first-line HR advice and guidance to managers on employee relations matters Support managers with: Sickness absence management Investigations, disciplinaries, and grievances Capability and performance management Flexible working requests Whistleblowing concerns Advise and support managers on suspension processes Attend formal meetings and hearings, taking accurate and confidential notes Draft professional correspondence including outcome letters and case documentation Monitor sickness absence triggers and support occupational health referrals Liaise effectively with trade union representatives and employee representatives Deliver coaching and training to managers on HR policies and processes Support continuous improvement of HR policies, procedures, and best practice Assist with HR projects and initiatives as required About You We are looking for someone who is confident, organised, and solutions-focused, with strong employment law knowledge and excellent communication skills. Essential Skills & Experience CIPD Level 5 qualified (or working towards) OR equivalent HR Advisory experience Proven experience managing complex employee relations cases Strong knowledge of UK employment law and HR best practice Excellent written and verbal communication skills Strong organisational skills and attention to detail Ability to build credible relationships with managers at all levels Confident delivering training and coaching sessions IT proficient including Microsoft Office and HR systems Desirable Experience working with trade unions or employee representatives Experience using iTrent HR system Personal Attributes Professional, approachable, and resilient Commercially minded with a pragmatic approach High levels of integrity and confidentiality Able to work independently and manage competing priorities Calm under pressure and solution focused Why Join Us? Opportunity to work within a supportive and collaborative HR team Varied and rewarding role with real impact across the organisation Professional development and career progression opportunities Chance to contribute to meaningful people initiatives and culture improvement Apply Now If you are passionate about people, employee relations, and supporting managers to achieve positive outcomes, we would love to hear from you.