Are you a highly organised, customer-focused professional who thrives in a fast-paced, international environment?
Do you have a commercial mindset and the confidence to manage complex relationships, coordinate global exhibitions, and become the engine room behind a world-leading specialist sales operation?
We are working exclusively with a highly respected, globally recognised manufacturer based in West Suffolk. Operating in a specialist, niche sector and supplying to over 60 countries worldwide, this business is experiencing a significant period of growth — and they need a versatile, proactive Support Manager to help them scale.
This is a genuinely varied, hands-on role sitting at the heart of the Sales and Operations function. You will provide crucial support across tender management, customer liaison, exhibition coordination, internal sales, and marketing — working closely with a small, dedicated team and building relationships with international partners and clients.
What You'll Be Doing
Managing and submitting tender applications for international requirements, taking full ownership as you grow into the role
Acting as a key liaison between customers, the sales team, management, and production — championing the customer at every stage
Coordinating domestic and international exhibitions end-to-end: stand booking, logistics, shipping, export licences, armory liaison, and on-the-day management
Supporting onsite partner and customer visits, ensuring every detail is covered — from refreshments and AV to transport and gifts
Providing cover for the internal sales team and supporting with reporting, partner projections, and mid-year reviews
Producing content for internal communications, including contributions to the company magazine
Supporting the creation of marketing materials including documents, photography, and video
Attending industry events and liaising with relevant bodies as required
What We're Looking For
A thorough understanding of sales order processes, from initial enquiry through to fulfilment
Exceptional attention to detail — this is an absolute essential for success in this role
Strong written and verbal communication skills, with the confidence to engage at all levels internally and externally
Excellent organisational skills, able to juggle multiple priorities and deadlines with ease
Competence across Microsoft Office (Word, Excel, Outlook); familiarity with desktop publishing is an advantage
A confident, professional manner — someone who makes a lasting impression on every visitor, partner, and client
Flexibility and willingness to travel both within the UK and internationally (essential)
The Package
Good salary depending on experience
Permanent, full-time position (40 hours per week)
Based onsite in Mildenhall, Suffolk
23 days holiday per year
Full on-the-job training and genuine opportunity for growth within a thriving global business
If this sounds like the role you've been waiting for, we'd love to hear from you. Please apply in confidence NOW to Emma or Jade at Select Recruitment