We are currently recruiting for casual Events Assistants to join our team:
The Vale Resort is a premier 4-star resort offering far more than your luxury hotel. With 143 bedrooms, our resort also has 2 championship golf courses, Wales's largest spa, an award-winning restaurant, and exceptional sporting facilities – making us one of the UK's most desirable hospitality workplaces.
We pride ourselves on creating memorable experiences for our guests while fostering a supportive environment for our employees.
In recent years the expansion of our Resort includes Hensol Castle, transformed into a luxury and unique wedding and events venue. Recent renovation of the Grade I listed Castle has now opened 20 luxury bedrooms along with our award-winning Distillery, gin school and visitor attraction tucked away in the cellar.
About the Role:
Working as part of the Events team you will provide exceptional service to our guests, exceeding expectations, along with:
· Ensure all events are set up in line with the function sheets.
· Approach and acknowledge all guests, always ensuring exceptional customer service.
· Awareness of menus, wine list and banqueting etiquette.
· Maintain stock supplies throughout the functions.
About you:
· You'll have excellent customer service skills and enjoy working in a fast-paced environment
· Knowledge of food safety and an understanding of allergens is desirable
· Excellent attention to detail and problem-solving skills
· Committed to working as a team
About the Vale Resort – part of the Leekes Retail & Leisure Group:
Established in 1897 as an ironmonger in the Welsh Valleys, the Leekes Retail and Leisure Group has grown and diversified over the last 120 years. It remains a family business run by the fourth generation with the group now including 4 large home department stores, a furniture store- Park Furnishers in Bristol, a builders' merchants, two four-star hotels – the Vale Resort and a 17th century grade I listed castle Hensol Castle, as well as gin distillery and visitor centre.
Pay: £10.00-£12.21 per hour
Work Location: In person