Salary: £60,000 - 65,000 per year Requirements: Proven experience as an IT Operations Manager or similar role Strong understanding of IT infrastructure and operations including hardware, software, and networking Experience in budget management and cost control measures Solid knowledge of IT security and compliance standards (e.g., GDPR, HIPAA, ISO27001, PCI-DSS) Excellent project management skills with a track record of managing multiple projects simultaneously Strong leadership and team management abilities Ability to communicate effectively with different business units Familiarity with technology innovation and emerging trends Relevant IT certifications (e.g., ITIL, PMP, etc.) preferred Responsibilities: Define, develop, and execute the overall IT strategy to align with business objectives Oversee the maintenance and enhancement of IT infrastructure for high availability and performance Lead, mentor, and manage the IT team, fostering a collaborative environment Manage the IT budget to ensure cost-effective technology investments Execute IT projects from inception to completion ensuring timeliness and adherence to scope Ensure IT systems security and compliance with relevant standards Manage relationships with external vendors and suppliers to maintain service quality Oversee software licensing and ensure compliance with vendor agreements Coordinate third-party support tickets ensuring timely resolution Manage procurement and lifecycle of end-user devices and telecoms Act as the primary IT liaison across business departments to support cross-functional initiatives Stay updated on emerging technology trends and recommend improvements Identify and mitigate IT-related risks to ensure business continuity Technologies: Hardware Support ITIL Security Mobile More: We are a forward-thinking company located in Manchester, offering a competitive salary of £65k and a range of benefits including 25 days of holiday, flexible working arrangements, a Bupa cash plan, an electric vehicle scheme, cycle scheme, discounted gym membership, a paid charity day, and car parking. Our team is committed to fostering a culture of continuous improvement and collaboration. As the IT Operations Manager, you will play a critical role in shaping our IT strategies and leading a dedicated team towards achieving our business objectives. last updated 18 week of 2026