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Remote customer service representative – product testing

Epsom
GL Inc.
Customer service representative
€40,000 - €60,000 a year
Posted: 21h ago
Offer description

Job Description

Product Testers are wanted to work from home in the UK to fulfill upcoming contracts with local and international companies. We guarantee 15-25 hours per week with an hourly pay of between £18/hr and £32/hr, depending on the In-Home Usage Test project. No experience required.

There is no payment required to apply or work as an In-Home Usage Tester. You don't have to buy products or pay for shipping; everything is paid by our company. In-Home Usage Testers are considered independent contractors, paid weekly every Wednesday via direct deposit or check.

UK Product Testers is a consulting firm specializing in product testing and development. We design and conduct In-Home Usage Testing (IHUT) in the UK and internationally, providing real-time user feedback to companies and market research firms to evaluate products for certification and market access.

During your application process, reputable market research companies will assess your demographics and consumer profile to determine suitable products for testing. These companies will use questionnaires to identify and target specific consumer types to ensure the right participants and a representative sample.

Participation in these testing panels is free, secure, and private. IHUT is a quick, easy, and fun way to earn extra cash by sharing your opinions on upcoming products and services in the UK market.


Main Duties

1. Properly document In-Home Usage Tests as instructed in the Daily Schedule (screenshots, audio recordings, videos, journal entries, etc.)
2. Carefully handle and responsibly use the tested products
3. Follow the provided Daily Schedule, which may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage for a specified time, writing reviews, and taking pictures
4. Use MFour’s Mobile In-Home Use Test Technology for certain projects to capture detailed insights
5. Participate in private chat discussions about the product when required
6. Write reviews as per the schedule for each project


Requirements

* Ability to follow detailed instructions
* Excellent attention to detail and a curious mindset
* Availability for 15-25 hours per week with a consistent routine
* Access to a computer or smartphone with reliable internet
* Access to a digital or cellphone camera for taking pictures
* Honesty and reliability
* Good communication skills are a plus
* Age 18 or older

This position is ideal for entry-level individuals, those seeking flexible or seasonal work, or part-time opportunities. Hours are flexible, and no prior experience is necessary.


Benefits

* Competitive pay rate
* Weekly payments
* Flexible schedule
* Opportunity to learn about the industry
* Work from home or any remote location
* Most tested products are yours to keep
Additional Information:
Salary: £32/hr
Payment Frequency: Per hour
Remote Job: Fully remote
Employment Type: Full-time
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