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We are looking for a dedicated and skilled Credit Controller Manager to join our team on a fixed-term basis to cover maternity leave. This is a fantastic opportunity to gain experience in a dynamic environment and contribute meaningfully to our team.
Overview
The Credit Controller Manager will handle day-to-day financial transactions for US, EMEA and Global customers within the OIA Shared Service Centre. Working with a team of credit controllers to deliver and manage comprehensive, effective, high quality credit control and cash flow support to ensure the company receives payments correctly and on time.
Responsibilities
* Maintain and manage customer accounts
* Produce debtor statements and follow up with relevant customers
* Build and maintain relationships with customers
* Maintain cash flow spreadsheet
* Maintain and communicate debtors report as required
* Compile overdue invoice reports and communicate as necessary
* Monitor customer account details for non-payments, delayed payments, and other irregularities
* To assist in increasing company cash flow and profitability through timely and efficient management of the receivable target set
* Process incoming credit card payments
* Checking debtors credit records and advising accordingly
* Checking customer's credit ratings with banks
* Negotiating repayment plans with debtors as needed
* Setting up and maintaining customer files
* Tracing missing debtors, liaising with solicitors, bailiffs, and debt counsellors where necessary
* Dealing with internal escalations from team about payments and ensure customers pay on time
* Ensure existing accounts receivable process are documented according to OIA policies
* Assess existing accounts receivable processes and suggest improvements where relevant
Banking
* Overview of processing Customer payments
* Reconcile all bank accounts periodically, as directed
* Book all cheques on same day as received and pay cheques into bank account daily
* Seek clarification from clients when payments are unclear
People Management
* Be responsible for the overall performance of the Team
* Coach, develop and motivate the team to complete objectives and tasks, ensuring they have the knowledge to complete their duties
* Formally manage the Team, e.g. performance appraisals, inductions, disciplinary matters
* Ensure Team adheres to OIA policies and SOP`s
* Promote a learning and development culture
What we need from you
* Previous experience working in a corporate accounts receivable
* Knowledge of general bookkeeping procedures
* Knowledge of general accounting principals
* Educated to degree level
* Comfortable using Microsoft Office package
* Experience working near or within the Freight Forwarding industry, desirable
* Good understanding of Credit Legislation & Policy
What we can offer you
* Training and development
* Friendly, fun and relaxed culture
* Access to OIA University 1000s of courses for personal and professional development
* Milestone recognition and participation various employee recognition competitions
Seniority level
* Associate
Employment type
* Contract
Job function
* Finance and Supply Chain
Industries
* Transportation, Logistics, Supply Chain and Storage
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Accounts Receivable Manager - £44,825 p.a. + benefits
London, England, United Kingdom
London, England, United Kingdom
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