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Wellbeing service manager (carer counselling service)

Shipley
The Carers' Resource
Service manager
£32,000 a year
Posted: 5 June
Offer description

Hours: 12 hours per week Base: Shipley office Salary: £32,000 – £35,050 (Full time equivalent) We are seeking a compassionate and motivated Wellbeing Service Manager to lead and develop our wellbeing offer for unpaid carers in Bradford. This service provides free counselling support delivered by student counsellors, offering vital emotional wellbeing support to carers. The service also trains volunteers to offer a compassionate listening service. This is an exciting opportunity to shape a relatively new part of the charity, ensuring high-quality delivery while contributing to its growth and sustainability. Key Responsibilities Service Delivery & Coordination: Manage referrals into the wellbeing service, including initial contact and triage of unpaid carers into the caring callers support offer or counselling offer Assess needs and match carers appropriately with student counsellors/ volunteers Monitor the progress and outcomes of counselling support Support the coordination of wellbeing activities across all areas including staff wellbeing Student Counsellor/Volunteer Recruitment & Support Recruit student counsellors and volunteers in partnership with training providers Deliver in house induction and training to students/volunteers Provide ongoing support, guidance, and workplace supervision to student counsellors /volunteers Ensure students are working within ethical and professional boundaries Quality Assurance & Reporting: Maintain accurate and confidential records of service delivery Monitor service performance and outcomes Produce reports for internal use and funders Service Development: Contribute to the ongoing development and improvement of the service Identify gaps, opportunities, and innovations to better support carers Support the development of policies and procedures where needed Funding & Sustainability: Contribute to identifying and securing future funding opportunities Support bid writing and reporting to funders For an informal discussion, please reach out to: Dolly Dalton. This is an opportunity to join a dedicated organisation that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply. Carers’ Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds. Closing date for applications: Sunday 28th June 2026 Proposed interview date: Tuesday 7th July 2026 (virtually)

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