Registered Care Manager - £40k – Runcorn Position: Registered Care Manager Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary About Us: At our core, we are more than just a care provider—we are a community-driven organisation committed to improving the quality of life for the individuals we serve. Our Home Care (Domiciliary Care) services offer essential support in the comfort of clients' own homes. As a Registered Care Manager, you will lead our team in delivering outstanding care while overseeing operational efficiency and service growth. If you're passionate about leading teams and making a real difference in home care, we want to hear from you! Why Join Us? Refer a Friend Scheme: Earn £125 for both you and your referral through our "Refer a Friend" Scheme (terms apply). Quarterly & Annual Carer Awards: Be celebrated for your dedication with our Carer Awards. Blue Light Card: Enjoy discounts at hundreds of high street retailers and major brands. We'll reimburse the cost of your Blue Light Card! Employee Assistance Programme: Free, impartial support for you and your family, whenever you need it. Mileage Allowance: Get reimbursed for travel costs during your visits. People and Wellbeing Team: Access to a supportive team focused on your wellbeing. Career Growth: We are committed to your professional development, offering opportunities for career progression. Supportive Environment: Join a collaborative workplace where your contributions are recognised, valued, and rewarded. Sustainability Leadership: We champion sustainable practices in healthcare, reducing emissions by 88.8% since 2019 and working towards Net Zero emissions by 2030. Weekly/Fortnightly Pay & Pension: Enjoy the security of regular pay and contribute to our stakeholder pension plan. Toll/Bridge/Tunnel Costs Covered: We reimburse toll, bridge, or tunnel costs incurred during travel to work (terms apply). Key Responsibilities: Branch Management: Oversee day-to-day operations of the branch, ensuring efficient and profitable operations while maintaining high standards of domiciliary care. CQC Registration: Manage and ensure the branch’s CQC registration and compliance with guidelines. Record Keeping & Reporting: Maintain accurate records, generate reports, and address any complaints from service users or staff. Recruitment & Staffing: Lead the recruitment process, from attracting new care staff to onboarding and creating weekly staffing rotas. Business Development: Identify and pursue new business opportunities to drive the growth of the branch. Operational Compliance: Ensure compliance with health, safety, and regulatory standards, and maintain operational policies. Service Review: Regularly assess branch operations to meet customer needs and ensure policies are being followed. Quality Care Management: Maintain a high standard of care, ensuring positive outcomes for service users. Emergency Duties: Provide emergency hands-on care when necessary, undertake on-call duties, attend social events, and offer support to care staff. Liaison & Coordination: Collaborate with other departments, staff, stakeholders (including commissioners and customers), and the public. Additional Duties: Undertake other tasks as required to support branch success. What We’re Looking For: Care Management Experience: A minimum of 5 years' managerial experience in domiciliary care, including managing 1,250 hours per week. Qualifications: NVQ/QCF Level 5 in Health and Social Care (required). Professional qualifications or recognised managerial training are an advantage. Leadership Skills: Proven ability to lead, delegate, and mentor teams effectively. Organisational Skills: Strong organisational skills with experience managing staffing rotas and multiple responsibilities. Flexibility: Ability to work flexible hours and provide hands-on care when required, particularly during staff shortages. Reliability: Dependable and punctual, dedicated to delivering exceptional care. Driving License: A valid driver’s license and access to a vehicle are required. Work-Related Car Insurance: You must hold or be willing to obtain work-related car insurance. Background Checks: Willingness to undergo enhanced DBS clearance. Ready to Make a Difference? If you're eager to lead a team and make a positive impact in the domiciliary care sector, I'd love to hear from you! Please call Rory on (phone number removed) or alternatively, email (url removed)